Cooneen By Design

Performance management of your account

Regardless of how large or small your account may be, our policy at Cooneen is to appoint a dedicated Sales & Licencing Executive, Sales & Licencing Manager, and Production Team to each individual client.

All of this ensures a consistent, proactive, and completely smooth service project delivery, resulting in a seamless process that delivers exactly what you need, when you need it.

Customer Service

Our success is built on the foundation of excellent customer service at every touch-point of our business process.

So, although every business will claim to deliver excellent customer service, the difference with us is that it’s an essential part of who we are and what we do, and it always has been.

For this reason, our sales and production team will always go the extra mile for you because we know that when you’re a happy customer, you’ll stay with us for the long haul.

Product Sourcing

Knowing that products are manufactured to the very highest quality standards possible, in factories that comply fully with rigorous ethical standards, is as important to us as it is to you.

That’s why we have highly experienced sourcing and technical teams, working at our manufacturing facilities in Europe, the Far East, and the UK, managing the production and supply of over 13 million garments per year.

Finally, all our manufacturing partners are subject to incredibly strict, robust and routine audits, carried out by our internal audit teams based in our overseas Global Sourcing Offices.

* Cooneen is accredited to SA8000 and completes SMETS on all suppliers.

Warehousing and Logistics

The Cooneen Group has two managed service centres, located in Amesbury and Northern Ireland.

Each of these service centres provides a full range of logistics services, including bulk and single unit delivery, despatching, and emergency stock provision. In addition, all warehouse locations are equipped with EDI, internet, and XML data transfer systems, and have a fully integrated management system in place.

Our warehouse facilities despatch products to many retail locations across the UK, while across the group, our global reach ensures ongoing deliveries across Europe, North America, Asia, and Australasia.

Finally, our managed service teams are experienced in the management of both storage and logistics to ensure customers receive their garments on time, every time.